How does Cadillac protect its customers?

What is Cadillac Shield?

With Cadillac, you're covered.

With Cadillac, you’re covered.

When we make a big purchase like a new vehicle, it’s so important for us to know that the manufacturer stands behind its product and is there for us in the event that an issue arises. Particularly if you’re in the market for something high end like a Cadillac, you want to know you’re covered in the event of any number of problems — After all, Cadillac is a company with a reputable company with a long history of outstanding quality and service, which is no doubt part of what drew you to the brand in the first place. If you’re a current or prospective Cadillac owner you may have heard of the Cadillac Shield program but you might not be aware of all that it offers. What is Cadillac Shield? We’ll help you learn more! 

What is Cadillac ShieldCadillac shield is an owner benefits packages that ranges from stellar warranty protection to remote diagnostics. The shield emblem (pictured left) give you a visual representation of each component represented in this suite of useful benefits.

The first is warranty protection – that’s the handshake icon. Cadillac’s coverage is among the best in the industry, offering more years and more miles than even BMW and Mercedes-Benz offer standard. This includes six years or 70,000 miles on new models and a 4-year/50,000 mile bumper-to-bumper warranty that takes care of parts and labor on any part of the vehicle that’s experiencing problems due to materials or workmanship issues.

Test drive the Cadillac ATS and experience OnStar

Test drive the Cadillac ATS and experience OnStar

Then there’s the SOS symbol – This one represents the emergency services offered by OnStar. Every Cadillac comes with one year of OnStar service and is offered by subscription thereafter. With this service, a built-in crash sensor will alert an OnStar advisor in the event of a crash to determine what sort of emergency services are needed.

There’s also Onstar security, navigation & connections by Onstar, premium care maintenance, diagnostics, 24/7 roadside assistance, as well as courtesy transportation. To learn more about, call our sales department today and we’ll see about getting you comfortable and confident behind the wheel of a new Cadillac today.