a woman resting against the hood of her Cadillac SUV as she accesses OnStar services on her tablet

GM OnStar® – Free Data and Services During COVID-19 (Coronavirus)


COVID-19 (Coronavirus) has created a lot of uncertainty that has affected people everywhere. In order to help during these trouble times, OnStar® is providing free in-vehicle data and assistance services for a limited time. As long as your GM (Buick, Cadillac, Chevy, GMC) vehicle is compatible with OnStar®, you can access these complimentary features during this timeframe.


OnStar® Crisis Assist*

Crisis Assist connects a driver with an OnStar® Advisor at any time of the day, seven days a week. Crisis Assist is designed for an OnStar® Advisor from the OnStar® Command Center to help drivers with up-to-date vehicle information, directions, special routing assistance, and other forms of critical aid during emergencies. These services are most helpful to drivers in areas of severe weather, natural disasters, and other natural or man-made emergencies.


To access OnStar® Crisis Assist, all you’ll need to do is push the OnStar® blue button for assistance.

For emergency assistance, push the red button.


OnStar® Advisors 24/7**

As mentioned above, OnStar® Advisors are ready to help on a 24/7 basis. Assistance is just the push of a button away!


OnStar® Complimentary In-Vehicle Data***

OnStar® is offering complimentary in-vehicle data in terms of 3 GB or 3 months' worth of data (whichever comes first). Using a Buick, Cadillac, Chevrolet, or GMC vehicle’s 4G LTE Wi-Fi® Hotspot, this data can be used to send emails, access the internet, and stream music and videos.



*OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Check here for details and limitations. OnStar links to emergency services. Not all vehicles may transmit all crash data. Roadside services provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply. Advisor-based Turn-by-Turn Navigation is subject to Terms and limitations and varies by vehicle model. Map coverage available in U.S., Puerto Rico and Canada. Stolen Vehicle Assistance requires armed GM factory-installed theft-deterrent system, contact method on file and enrollment to receive alerts. Additional messaging and data rates may apply. Services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss.

**Certified by the International Academies of Emergency Dispatch.

***Limited-time offer. Services provided by OnStar in its sole discretion. Data plans provided by AT&T. Services are subject to Terms and limitations, and capabilities vary by vehicle model. Service varies with conditions and location.


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