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How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Palmen Buick GMC Cadillac is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

1161 Testimonials
4.9 out of 5 stars
5 star
1093
4 star
68
3 star
0
2 star
0
1 star
0
Love going here when something is wrong with the car. They are very thorough. And very nice people. I recommend this place to my friends
Zgirl2906
2020-01-08
I had a great experience. Everyone was was exceptional al. I would recommend this service to everyone I know. I plan on coming back for all my service needs.
Encore
2019-06-14
Palmen replaced our transmission on our Escalade with 55,000 miles at no charge. They have been truly accommodating with every service issue on numerous cars over the years. They do outstanding work and put the customer first. I have primarily dealt with Jason on service issues. He's a car guy and understands what we need when we explain the problem. Dan and Ralph have ALWAYS been supportive of helping me and my wife.
GUS
2018-11-09
I came in and Johnelle greated me first hand, she was nice and very easy to talk to. I told her from the beginning I was not ready to purchase today just wanted to look, and even then she spent time with me until I had all the info I needed. Very professional and funny to !
mandapanda
2017-11-07
This is the only dealership and service department I have dealt with in the past 20 years. All members of the sales and service departments have been very helpful and professional.
GMC Owner
2020-08-28
My only problem was having to drive to the Kenosha dealership to take delivery of the vehicle, I would rather have picked it up at the Racine dealership where my salesman works
Magician
2020-06-28
This is the best dealership I have ever dealt with and would highly recommend to all that are looking for a new or used car and for sure got to Dave Weber
RWYTON
2020-01-08
Always come here for all my autos service needs. Fast reliable and always striving to meet your automotive satisfaction! I’d go no where else!!!!!
jimeez4@gmail.com
2019-06-14
KEVIN PHILLIPS ALWAYS TAKES CARE OF MY SERVICE APPOINTMENTS FOR ME . GETS ME IN AND OUT WITH PROBLEMS THANKS KEVIN ALWAYS ENJOY WORKING WITH YOU.
MEWFOR88
2018-11-09
Mike at Palmen went out of his way repeatedly to make sure that our experience was everything we wanted. We don’t buy cars often, but when we do it will always be with Mike. He made sure to take care of us not just before the deal and during the deal, but long afterwards. He was very attentive to the specifics of what we were looking for and was able to ensure that we got the best deal possible. It’s not often that you can wholeheartedly trust a used car salesman, right? I trust Mike with everyt... More
Mr. Tuttle
2017-11-07